Best Free Help Desk Software (2026)
Free helpdesk tools with ticketing, live chat, and knowledge base features.
Freshdesk
Delight your customers with effortless support
Freshdesk by Freshworks is a cloud-based help desk offering multichannel ticketing, automation, self-service portals, and Freddy AI. Known for its generous free tier and intuitive interface.
Zoho Desk
Industry's first context-aware help desk
Zoho Desk is a web-based help desk with multichannel ticketing, AI assistant (Zia), process automation, and deep integration with the Zoho ecosystem. Offers a strong free tier for small teams.
LiveAgent
The all-in-one help desk software
LiveAgent is an all-in-one help desk combining ticketing, live chat, call center, and social media support in a single platform. Features the fastest chat widget on the market and 200+ integrations.
Hiver
Customer service right inside Gmail
Hiver turns Gmail into a full-featured help desk with shared inboxes, email delegation, collision alerts, and SLA tracking. Ideal for teams that prefer working within Google Workspace.
Help Scout
A better way to talk with your customers
Help Scout is a customer support platform built for growing teams. Features shared inbox, knowledge base (Docs), live chat (Beacon), and customer management. Known for its human-centered approach.