Best Help Desk & Customer Support Tools

Customer support platforms for ticket management, live chat, knowledge bases, and omnichannel customer service.

10 tools compared — Updated 2026

Freshdesk

Delight your customers with effortless support

8.5
Free planFrom $18/mo

Front

The platform for exceptional service at scale

7.8
From $29/mo

HappyFox

Help desk software for outstanding support

7.2
From $39/mo

Help Scout

A better way to talk with your customers

7.8
Free planFrom $25/mo

Hiver

Customer service right inside Gmail

7.3
Free planFrom $19/mo

Intercom

The AI-first customer service platform

7.9
From $39/mo

Kayako

Unified customer service made personal

6.6
From $39/mo

LiveAgent

The all-in-one help desk software

7.8
Free planFrom $15/mo

Zendesk

Champions of customer service

8.4
From $25/mo

Zoho Desk

Industry's first context-aware help desk

8.3
Free planFrom $9/mo