Capsule CRM vs monday CRM
Updated 2026 — Side-by-side comparison of features, pricing, and scores.
Quick Verdict
monday CRM offers more visual customization and powerful automations with its Work OS foundation. Capsule is simpler, cheaper, and faster to adopt. Choose monday CRM for visual teams wanting custom boards; choose Capsule for no-frills contact management.
Capsule CRM
7.3/10
Good
Ease of Use9
Value for Money8.5
Support7.5
Features6
Scalability6
Integrations6.5
monday CRM
7.6/10
Great
Ease of Use8.5
Value for Money7.5
Support7.5
Features7
Scalability7.5
Integrations7
Capsule CRM and monday CRM differ fundamentally in approach. monday CRM is built on the monday.com Work OS platform, offering highly visual boards, custom automations, and deep integration with project management. Capsule is a standalone CRM focused on simplicity. monday CRM requires a 3-seat minimum starting at $15/seat/month; Capsule offers a free plan for 2 users.
Feature Comparison
| Feature | Capsule CRM | monday CRM |
|---|---|---|
| Contact Management | ✓ Tags, filters & custom lists | ✓ Unlimited contacts |
| Deal Pipeline | ✓ Multiple pipelines on Growth+ | ✓ Visual kanban pipeline |
| Lead Scoring | ✗ Not available | ~ Basic scoring via automations |
| Email Integration | ✓ Gmail & Outlook add-on | ✓ Email & Gmail integration |
| Workflow Automation | ✓ Growth plan and above | ✓ Custom automations on Standard+ |
| Built-in Calling | ✗ Not available | ✗ Not available natively |
| Reporting & Dashboards | ✓ Sales analytics on Starter+ | ✓ Dashboard widgets |
| Mobile App | ✓ iOS & Android | ✓ iOS & Android |
| API Access | ✓ REST API | ✓ GraphQL API |
| AI Features | ✓ AI content assistant | ✓ AI credits for automations |
| Territory Management | ✗ Not available | ✗ Not available |
| Sales Forecasting | ~ Basic pipeline forecasting | ✓ Pro and above |
| Free Plan Available | ✓ Free for up to 2 users | ✗ 14-day trial only |
| Custom Fields | ✓ Custom fields on Starter+ | ✓ Custom columns on all plans |
| Third-Party Integrations | ✓ Zapier + 60+ integrations | ✓ 200+ integrations |
✓ Full support~ Limited✗ Not available
Pricing Comparison
Capsule CRM Pricing
FreeFree
Starter$18/mo
GrowthPopular$36/mo
Advanced$60/mo
Ultimate$75/mo
monday CRM Pricing
Basic$15/mo
$11/mo billed annually
StandardPopular$20/mo
$14/mo billed annually
Pro$33/mo
$23/mo billed annually
FAQ
Is Capsule CRM or monday CRM better?
It depends on your needs. Capsule CRM scores 7.3/10 overall while monday CRM scores 7.6/10. Compare the detailed feature matrix above to find the best fit.