Close vs Freshsales

Updated 2026 — Side-by-side comparison of features, pricing, and scores.

Quick Verdict

Freshsales offers similar calling features at a much lower price point, plus a free plan. Close has superior dialer options (Power and Predictive). Choose Freshsales for value; choose Close for maximum calling efficiency.

Close

7.3/10

Good

Ease of Use8

Value for Money7

Support8.5

Features7.5

Scalability6.5

Integrations6

Freshsales

8.1/10

Great

Ease of Use8.5

Value for Money9

Support8

Features8

Scalability7.5

Integrations7

Try Close Try Freshsales

Close and Freshsales both feature built-in calling, but approach it differently. Close specializes in high-volume outbound with Power Dialer and Predictive Dialer. Freshsales includes cloud phone on all plans (even free) alongside Freddy AI for lead scoring. Freshsales starts at $0; Close starts at $19/user/month.

Feature Comparison

Feature	Close	Freshsales
Contact Management	✓ Smart views & filters	✓ Contact lifecycle stages
Deal Pipeline	✓ Multiple pipelines on Essentials+	✓ Visual sales pipeline
Lead Scoring	✗ Not available	✓ Freddy AI scoring on Growth+
Email Integration	✓ Built-in email with tracking	✓ Built-in email + sync
Workflow Automation	✓ Growth plan and above	✓ Growth plan and above
Built-in Calling	✓ Built-in calling + Power/Predictive Dialer	✓ Built-in cloud phone on all plans
Reporting & Dashboards	✓ Sales reports & leaderboards	✓ Advanced reports on Pro+
Mobile App	✓ iOS & Android	✓ iOS & Android
API Access	✓ REST API	✓ REST API
AI Features	✓ Chloe AI + AI Email Assistant	✓ Freddy AI assistant
Territory Management	✗ Not available	✓ Pro and above
Sales Forecasting	✗ Not available	✓ AI-powered on Pro+
Free Plan Available	✗ 14-day trial only	✓ Free for up to 3 users
Custom Fields	✓ Custom fields & activities	✓ Custom fields on all paid plans
Third-Party Integrations	✓ Zapier + native integrations	✓ Freshworks marketplace