Close vs Pipedrive

Updated 2026 — Side-by-side comparison of features, pricing, and scores.

Quick Verdict

Pipedrive excels at visual pipeline management and activity-based selling. Close excels at outbound communication with superior calling features. Choose Pipedrive for pipeline-focused teams; choose Close for call-heavy inside sales.

Close

7.3/10

Good

Ease of Use8

Value for Money7

Support8.5

Features7.5

Scalability6.5

Integrations6

Pipedrive

7.8/10

Great

Ease of Use9

Value for Money8

Support7.5

Features7.5

Scalability7

Integrations7.5

Try Close Try Pipedrive

Pipedrive and Close are both sales-focused CRMs but emphasize different aspects. Pipedrive is known for its visual pipeline, activity reminders, and AI sales assistant. Close focuses on communication velocity with built-in calling, Power Dialer, Predictive Dialer, and SMS. Pipedrive starts at $24/user/month; Close at $19/user/month.

Feature Comparison

Feature	Close	Pipedrive
Contact Management	✓ Smart views & filters	✓ Smart contact data enrichment
Deal Pipeline	✓ Multiple pipelines on Essentials+	✓ Visual kanban pipeline
Lead Scoring	✗ Not available	~ AI scoring on Premium+
Email Integration	✓ Built-in email with tracking	✓ Two-way email sync
Workflow Automation	✓ Growth plan and above	✓ Growth plan and above
Built-in Calling	✓ Built-in calling + Power/Predictive Dialer	~ Via Caller add-on
Reporting & Dashboards	✓ Sales reports & leaderboards	✓ Interactive dashboards
Mobile App	✓ iOS & Android	✓ iOS & Android with offline
API Access	✓ REST API	✓ REST API
AI Features	✓ Chloe AI + AI Email Assistant	✓ AI Sales Assistant
Territory Management	✗ Not available	✗ Not available
Sales Forecasting	✗ Not available	✓ Revenue forecasting on Growth+
Free Plan Available	✗ 14-day trial only	✗ 14-day trial only
Custom Fields	✓ Custom fields & activities	✓ Custom fields on all plans
Third-Party Integrations	✓ Zapier + native integrations	✓ 400+ integrations