Insightly vs Pipedrive
Updated 2026 — Side-by-side comparison of features, pricing, and scores.
Quick Verdict
Pipedrive is the better pure sales CRM with superior pipeline UX. Insightly is better for teams needing CRM plus project management. Choose Pipedrive for sales-focused teams; choose Insightly for delivery-oriented organizations.
Insightly
6.9/10
Good
Ease of Use7
Value for Money7
Support6.5
Features7.5
Scalability7
Integrations6.5
Pipedrive
7.8/10
Great
Ease of Use9
Value for Money8
Support7.5
Features7.5
Scalability7
Integrations7.5
Pipedrive and Insightly serve different sales team needs. Pipedrive focuses on visual pipeline management with AI sales assistant and revenue forecasting. Insightly bridges CRM and project delivery with relationship linking and AI Copilot. Pipedrive starts at $24/user; Insightly at $29/user.
Feature Comparison
| Feature | Insightly | Pipedrive |
|---|---|---|
| Contact Management | ✓ Relationship linking | ✓ Smart contact data enrichment |
| Deal Pipeline | ✓ Customizable pipelines | ✓ Visual kanban pipeline |
| Lead Scoring | ~ Basic scoring via rules | ~ AI scoring on Premium+ |
| Email Integration | ✓ Gmail & Outlook sync | ✓ Two-way email sync |
| Workflow Automation | ✓ Professional plan and above | ✓ Growth plan and above |
| Built-in Calling | ✗ Not available | ~ Via Caller add-on |
| Reporting & Dashboards | ✓ Insight cards & dashboards | ✓ Interactive dashboards |
| Mobile App | ✓ iOS & Android | ✓ iOS & Android with offline |
| API Access | ✓ REST API | ✓ REST API |
| AI Features | ✓ AI Copilot on Professional+ | ✓ AI Sales Assistant |
| Territory Management | ✗ Not available | ✗ Not available |
| Sales Forecasting | ~ Basic pipeline reports | ✓ Revenue forecasting on Growth+ |
| Free Plan Available | ✗ 14-day trial only | ✗ 14-day trial only |
| Custom Fields | ✓ Up to 200 custom fields | ✓ Custom fields on all plans |
| Third-Party Integrations | ✓ AppConnect integration platform | ✓ 400+ integrations |
✓ Full support~ Limited✗ Not available
Pricing Comparison
Insightly Pricing
Plus$29/mo
$29/mo billed annually
ProfessionalPopular$49/mo
$49/mo billed annually
Enterprise$99/mo
$99/mo billed annually
Pipedrive Pricing
Lite$24/mo
$14/mo billed annually
GrowthPopular$49/mo
$39/mo billed annually
Premium$79/mo
$49/mo billed annually
Ultimate$99/mo
$79/mo billed annually
FAQ
Is Insightly or Pipedrive better?
It depends on your needs. Insightly scores 6.9/10 overall while Pipedrive scores 7.8/10. Compare the detailed feature matrix above to find the best fit.