Copper vs Freshsales
Updated 2026 — Side-by-side comparison of features, pricing, and scores.
Quick Verdict
Freshsales offers more features at a lower price with built-in calling and AI scoring. Copper wins for Google Workspace teams. Choose Freshsales for feature-rich affordable CRM; choose Copper for Gmail-native workflow.
Copper
7.1/10
Good
Ease of Use8.5
Value for Money7
Support7
Features6.5
Scalability6
Integrations7.5
Freshsales
8.1/10
Great
Ease of Use8.5
Value for Money9
Support8
Features8
Scalability7.5
Integrations7
Copper and Freshsales target different tech stacks. Copper auto-captures contacts from Gmail, Calendar, and Drive for Google Workspace teams. Freshsales offers built-in phone, Freddy AI lead scoring, and sales sequences at a lower starting price ($11 vs $12/user/month). Freshsales has a free plan; Copper does not.
Feature Comparison
| Feature | Copper | Freshsales |
|---|---|---|
| Contact Management | ✓ Auto-capture from Google Workspace | ✓ Contact lifecycle stages |
| Deal Pipeline | ✓ Visual pipeline management | ✓ Visual sales pipeline |
| Lead Scoring | ✗ Not available | ✓ Freddy AI scoring on Growth+ |
| Email Integration | ✓ Deep Gmail integration | ✓ Built-in email + sync |
| Workflow Automation | ✓ Professional plan and above | ✓ Growth plan and above |
| Built-in Calling | ✗ Not available | ✓ Built-in cloud phone on all plans |
| Reporting & Dashboards | ✓ Custom reports on Professional+ | ✓ Advanced reports on Pro+ |
| Mobile App | ✓ iOS & Android | ✓ iOS & Android |
| API Access | ✓ REST API | ✓ REST API |
| AI Features | ✗ No AI features | ✓ Freddy AI assistant |
| Territory Management | ✗ Not available | ✓ Pro and above |
| Sales Forecasting | ~ Basic forecasting on Business | ✓ AI-powered on Pro+ |
| Free Plan Available | ✗ 14-day trial only | ✓ Free for up to 3 users |
| Custom Fields | ✓ Custom fields on all plans | ✓ Custom fields on all paid plans |
| Third-Party Integrations | ✓ Google Workspace + Zapier | ✓ Freshworks marketplace |
✓ Full support~ Limited✗ Not available
Pricing Comparison
Copper Pricing
Starter$12/mo
$9/mo billed annually
Basic$29/mo
$23/mo billed annually
ProfessionalPopular$69/mo
$59/mo billed annually
Business$134/mo
$99/mo billed annually
Freshsales Pricing
FreeFree
Growth$11/mo
$9/mo billed annually
ProPopular$47/mo
$39/mo billed annually
Enterprise$71/mo
$59/mo billed annually
FAQ
Is Copper or Freshsales better?
It depends on your needs. Copper scores 7.1/10 overall while Freshsales scores 8.1/10. Compare the detailed feature matrix above to find the best fit.