Copper vs Zoho CRM
Updated 2026 — Side-by-side comparison of features, pricing, and scores.
Quick Verdict
Zoho CRM offers far more features and a free plan with its massive app ecosystem. Copper wins only for Google Workspace integration. Choose Zoho for comprehensive CRM; choose Copper for Gmail-native teams.
Copper
7.1/10
Good
Ease of Use8.5
Value for Money7
Support7
Features6.5
Scalability6
Integrations7.5
Zoho CRM
8.3/10
Great
Ease of Use7.5
Value for Money9
Support7
Features9
Scalability8.5
Integrations8.5
Zoho CRM and Copper target similar-sized businesses but differ in approach. Zoho offers comprehensive CRM with Zia AI, Blueprint automation, territory management, and 45+ integrated apps. Copper focuses specifically on Google Workspace integration. Zoho has a free plan for 3 users; Copper starts at $12/seat/month.
Feature Comparison
| Feature | Copper | Zoho CRM |
|---|---|---|
| Contact Management | ✓ Auto-capture from Google Workspace | ✓ Comprehensive contact & account management |
| Deal Pipeline | ✓ Visual pipeline management | ✓ Multiple pipelines |
| Lead Scoring | ✗ Not available | ✓ AI scoring on Enterprise+ |
| Email Integration | ✓ Deep Gmail integration | ✓ Built-in email + Zoho Mail |
| Workflow Automation | ✓ Professional plan and above | ✓ Blueprint process automation |
| Built-in Calling | ✗ Not available | ✓ Zoho PhoneBridge integration |
| Reporting & Dashboards | ✓ Custom reports on Professional+ | ✓ Advanced analytics on Ultimate |
| Mobile App | ✓ iOS & Android | ✓ iOS & Android |
| API Access | ✓ REST API | ✓ REST API |
| AI Features | ✗ No AI features | ✓ Zia AI on Enterprise+ |
| Territory Management | ✗ Not available | ✓ Enterprise and above |
| Sales Forecasting | ~ Basic forecasting on Business | ✓ AI-powered on Enterprise+ |
| Free Plan Available | ✗ 14-day trial only | ✓ Free for up to 3 users |
| Custom Fields | ✓ Custom fields on all plans | ✓ Custom modules on Enterprise |
| Third-Party Integrations | ✓ Google Workspace + Zapier | ✓ 800+ integrations + Zoho ecosystem |
✓ Full support~ Limited✗ Not available
Pricing Comparison
Copper Pricing
Starter$12/mo
$9/mo billed annually
Basic$29/mo
$23/mo billed annually
ProfessionalPopular$69/mo
$59/mo billed annually
Business$134/mo
$99/mo billed annually
Zoho CRM Pricing
FreeFree
Standard$20/mo
$14/mo billed annually
ProfessionalPopular$35/mo
$23/mo billed annually
Enterprise$50/mo
$40/mo billed annually
Ultimate$65/mo
$52/mo billed annually
FAQ
Is Copper or Zoho CRM better?
It depends on your needs. Copper scores 7.1/10 overall while Zoho CRM scores 8.3/10. Compare the detailed feature matrix above to find the best fit.