Freshsales vs HubSpot CRM
Updated 2026 — Side-by-side comparison of features, pricing, and scores.
Quick Verdict
HubSpot is the more complete platform with marketing automation and massive integration ecosystem. Freshsales offers competitive features at 50-80% lower cost with built-in calling. Choose HubSpot for all-in-one enterprise; choose Freshsales for affordable sales CRM.
Freshsales
8.1/10
Great
Ease of Use8.5
Value for Money9
Support8
Features8
Scalability7.5
Integrations7
HubSpot CRM
8.7/10
Great
Ease of Use9
Value for Money7.5
Support8.5
Features9
Scalability8.5
Integrations9.5
Freshsales and HubSpot CRM are both full-featured CRMs with free plans, but they differ in scope and price. HubSpot offers marketing, sales, service, and content hubs with 1,500+ integrations. Freshsales focuses on sales with built-in phone, Freddy AI, and sales sequences at a fraction of HubSpot's cost. Freshsales Pro ($47/user) matches much of HubSpot Professional ($100/user) capability.
Feature Comparison
| Feature | Freshsales | HubSpot CRM |
|---|---|---|
| Contact Management | ✓ Contact lifecycle stages | ✓ Unlimited contacts on all plans |
| Deal Pipeline | ✓ Visual sales pipeline | ✓ Visual drag-and-drop pipeline |
| Lead Scoring | ✓ Freddy AI scoring on Growth+ | ✓ Predictive scoring on Enterprise |
| Email Integration | ✓ Built-in email + sync | ✓ Gmail & Outlook sync |
| Workflow Automation | ✓ Growth plan and above | ✓ Starter and above |
| Built-in Calling | ✓ Built-in cloud phone on all plans | ~ Limited minutes on free plan |
| Reporting & Dashboards | ✓ Advanced reports on Pro+ | ✓ Custom reports on Professional+ |
| Mobile App | ✓ iOS & Android | ✓ iOS & Android |
| API Access | ✓ REST API | ✓ RESTful API |
| AI Features | ✓ Freddy AI assistant | ✓ ChatSpot AI assistant |
| Territory Management | ✓ Pro and above | ✗ Not natively supported |
| Sales Forecasting | ✓ AI-powered on Pro+ | ✓ Professional and above |
| Free Plan Available | ✓ Free for up to 3 users | ✓ Free for up to 5 users |
| Custom Fields | ✓ Custom fields on all paid plans | ✓ Unlimited on paid plans |
| Third-Party Integrations | ✓ Freshworks marketplace | ✓ 1,500+ integrations |
✓ Full support~ Limited✗ Not available
Pricing Comparison
Freshsales Pricing
FreeFree
Growth$11/mo
$9/mo billed annually
ProPopular$47/mo
$39/mo billed annually
Enterprise$71/mo
$59/mo billed annually
HubSpot CRM Pricing
FreeFree
StarterPopular$20/mo
$15/mo billed annually
Professional$100/mo
$90/mo billed annually
Enterprise$150/mo
$135/mo billed annually
FAQ
Is Freshsales or HubSpot CRM better?
It depends on your needs. Freshsales scores 8.1/10 overall while HubSpot CRM scores 8.7/10. Compare the detailed feature matrix above to find the best fit.