monday CRM vs Salesforce
Updated 2026 — Side-by-side comparison of features, pricing, and scores.
Quick Verdict
Salesforce is the enterprise CRM standard with unmatched depth. monday CRM is more visual and easier to adopt for mid-market teams. Choose Salesforce for complex enterprise needs; choose monday CRM for visual-first teams wanting simpler CRM.
monday CRM
7.6/10
Great
Ease of Use8.5
Value for Money7.5
Support7.5
Features7
Scalability7.5
Integrations7
Salesforce
8.1/10
Great
Ease of Use6.5
Value for Money6
Support7.5
Features9.5
Scalability10
Integrations10
Salesforce and monday CRM serve different segments. Salesforce offers deep customization, AppExchange (7,000+ apps), and Agentforce AI for enterprise. monday CRM provides visual boards, simple automations, and Work OS integration for mid-market teams. Salesforce starts at $25/user; monday CRM at $15/seat (3-seat minimum).
Feature Comparison
| Feature | monday CRM | Salesforce |
|---|---|---|
| Contact Management | ✓ Unlimited contacts | ✓ Industry-leading contact management |
| Deal Pipeline | ✓ Visual kanban pipeline | ✓ Highly customizable pipelines |
| Lead Scoring | ~ Basic scoring via automations | ✓ Einstein AI lead scoring |
| Email Integration | ✓ Email & Gmail integration | ✓ Gmail, Outlook, and native email |
| Workflow Automation | ✓ Custom automations on Standard+ | ✓ Flow Builder automation |
| Built-in Calling | ✗ Not available natively | ~ Via Salesforce Dialer add-on |
| Reporting & Dashboards | ✓ Dashboard widgets | ✓ Advanced analytics & AI |
| Mobile App | ✓ iOS & Android | ✓ Full-featured mobile app |
| API Access | ✓ GraphQL API | ✓ REST & SOAP APIs |
| AI Features | ✓ AI credits for automations | ✓ Agentforce / Einstein AI |
| Territory Management | ✗ Not available | ✓ Enterprise and above |
| Sales Forecasting | ✓ Pro and above | ✓ AI-powered forecasting |
| Free Plan Available | ✗ 14-day trial only | ✓ Free Suite for 2 users |
| Custom Fields | ✓ Custom columns on all plans | ✓ Extensive custom objects |
| Third-Party Integrations | ✓ 200+ integrations | ✓ 7,000+ AppExchange apps |
✓ Full support~ Limited✗ Not available
Pricing Comparison
monday CRM Pricing
Basic$15/mo
$11/mo billed annually
StandardPopular$20/mo
$14/mo billed annually
Pro$33/mo
$23/mo billed annually
Salesforce Pricing
Starter Suite$25/mo
$25/mo billed annually
Pro SuitePopular$100/mo
$100/mo billed annually
Enterprise$175/mo
$175/mo billed annually
Unlimited$350/mo
$350/mo billed annually
FAQ
Is monday CRM or Salesforce better?
It depends on your needs. monday CRM scores 7.6/10 overall while Salesforce scores 8.1/10. Compare the detailed feature matrix above to find the best fit.