monday CRM vs Zoho CRM
Updated 2026 — Side-by-side comparison of features, pricing, and scores.
Quick Verdict
Zoho CRM offers more CRM-specific features and better value with its 45+ app ecosystem. monday CRM offers superior visual boards and project integration. Choose Zoho for feature-rich CRM; choose monday CRM for visual Work OS teams.
monday CRM
7.6/10
Great
Ease of Use8.5
Value for Money7.5
Support7.5
Features7
Scalability7.5
Integrations7
Zoho CRM
8.3/10
Great
Ease of Use7.5
Value for Money9
Support7
Features9
Scalability8.5
Integrations8.5
Zoho CRM and monday CRM compete for mid-market teams. Zoho provides comprehensive CRM with Zia AI, Blueprint automation, and 45+ integrated apps. monday CRM offers visual boards, custom automations, and Work OS flexibility. Zoho has a free plan (3 users); monday CRM requires 3 seats minimum.
Feature Comparison
| Feature | monday CRM | Zoho CRM |
|---|---|---|
| Contact Management | ✓ Unlimited contacts | ✓ Comprehensive contact & account management |
| Deal Pipeline | ✓ Visual kanban pipeline | ✓ Multiple pipelines |
| Lead Scoring | ~ Basic scoring via automations | ✓ AI scoring on Enterprise+ |
| Email Integration | ✓ Email & Gmail integration | ✓ Built-in email + Zoho Mail |
| Workflow Automation | ✓ Custom automations on Standard+ | ✓ Blueprint process automation |
| Built-in Calling | ✗ Not available natively | ✓ Zoho PhoneBridge integration |
| Reporting & Dashboards | ✓ Dashboard widgets | ✓ Advanced analytics on Ultimate |
| Mobile App | ✓ iOS & Android | ✓ iOS & Android |
| API Access | ✓ GraphQL API | ✓ REST API |
| AI Features | ✓ AI credits for automations | ✓ Zia AI on Enterprise+ |
| Territory Management | ✗ Not available | ✓ Enterprise and above |
| Sales Forecasting | ✓ Pro and above | ✓ AI-powered on Enterprise+ |
| Free Plan Available | ✗ 14-day trial only | ✓ Free for up to 3 users |
| Custom Fields | ✓ Custom columns on all plans | ✓ Custom modules on Enterprise |
| Third-Party Integrations | ✓ 200+ integrations | ✓ 800+ integrations + Zoho ecosystem |
✓ Full support~ Limited✗ Not available
Pricing Comparison
monday CRM Pricing
Basic$15/mo
$11/mo billed annually
StandardPopular$20/mo
$14/mo billed annually
Pro$33/mo
$23/mo billed annually
Zoho CRM Pricing
FreeFree
Standard$20/mo
$14/mo billed annually
ProfessionalPopular$35/mo
$23/mo billed annually
Enterprise$50/mo
$40/mo billed annually
Ultimate$65/mo
$52/mo billed annually
FAQ
Is monday CRM or Zoho CRM better?
It depends on your needs. monday CRM scores 7.6/10 overall while Zoho CRM scores 8.3/10. Compare the detailed feature matrix above to find the best fit.